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Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. When event tickets… Show more (+) Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. Once tickets for an event are fully booked, the Waiting List Addon steps in, offering a sophisticated waiting list system. This feature allows interested participants to join the waiting list once tickets are sold out. What makes Waiting List Addon unique is its intelligent booking priority system. This system ensures a fair and efficient process for transferring people from the waiting list to the main participant list. Priority is based on booking order, providing a transparent and orderly way to manage ticket availability. With the Waiting List Addon, you not only manage ticket sales, but also improve the attendee experience by providing clear and fair opportunities to those who initially missed out. This is an essential addition for any event organizer who wants to streamline the ticketing process and improve customer satisfaction. Efficient ticket management for high-demand events User-friendly waitlist system for sold-out events Clear and orderly transfer of waitlisted participants Enhanced attendee experience and satisfaction Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Gain comprehensive visibility into your customer service activities and make improvements with ease. Comprehensive selection of reports View a wide range of reports tailored… Show more (+) Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Get a comprehensive view of your customer support activities and make improvements with ease. Comprehensive Report Selection View a wide range of reports tailored to better understand your support activities: Ticket Overview: Monitor ticket flow, noting trends in both creation and resolution. Agent response analysis: Evaluate your agents' response with metrics such as initial response time and average response time. Resolution time analysis: Track the time it takes your team to resolve issues, thereby ensuring efficiency. Interaction Analysis: Understand the average number of interactions required to resolve your requests. Customer Satisfaction: Measure customer satisfaction with survey ratings. Custom Field Analysis: Generate customized reports based on specific custom fields such as category, priority, dropdown and more. Flexible reporting periods Choose from predefined time frames or define your own custom scope to generate reports that meet your needs. Available options include Today, Yesterday, Last 30 Days, This Quarter, and more. Advanced Filtering Options Increase report precision with customizable filters, similar to ticket filters in the ticket list. Customize your reports to show specific categories, such as "Pre-Sales Questions," and save filter settings for future use, ensuring streamlined reporting. Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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