Skip to content

FAQ - Frequently Asked Questions

We believe in the open source community and that WordPress and its add-ons should be available to everyone.

Unfortunately, the authors of plugins and templates do not agree to separate technical support and automatic updates from the code. There are also no regional prices and discounts for students.

We try to provide premium plugins and templates in a third way, giving up additional services to keep the price as low as possible. Thanks to this, you will get full versions of premium plugins at a very low price! We buy products directly from developers and distribute them further under the GPL license. We provide convenient semi-automatic plugin and template updates via our server. Thanks to this, you have the opportunity to conveniently use products that were previously unattainable due to the price.

Our store also sells on Allegro, where we have achieved customer satisfaction through the high level of service and offers.

FAQ | Sklep z dodatkami premium WP

All WordPress plugins and templates are licensed under the GPL (General Public License), both free and paid. This means that if we pay for them once, we can redistribute them under this license.

Purchasing these products through our website allows us to maintain subscriptions directly from the developers, and thus this crowdfunding system for purchasing plug-ins and templates allows us to keep our prices low.

Not. If you need product-related technical support, we encourage you to purchase the appropriate license directly from the software developer or use the services of a WordPress support freelancer. You can also use the WordPress community for help.

The lack of a bottom bracket is one of the ways to make these products available at such a low price.

Yes, because they come directly from their creators and are not modified in any way. We receive them directly from the developers and distribute them under the GPL license.

On any number of pages. All templates and plugins are GPL licensed so you can use them without any limits.

Yes. Products are updated on a regular basis, usually as soon as an update is published on the developer's website. Using a dedicated panel, you can check yourself whether a new version of the product has already been released and whether you can download it via our server. We also plan to create a plug-in that will update the purchased products itself.

Plugins and templates can be updated to multiple templates. Before you download the product, check again if the new version is available for download on our server. There are special panels for this which you will get access to after purchase.

Methods available:

1) Plugin update via update plugin or WP panel (recommended):

For WP up to version 5.5:

Once we have downloaded a new version of the product, the following free plugin allows you to update plugins and templates via the WordPress dashboard. In this case, you do not need to uninstall the old version and you can automatically backup the old version during the update - in this case, select this option in the plug-in settings. The update is the same as installing a new plug, more information and plugin can be found on the page below:

Update Theme and Plugins from Zip File

For WP from version 5.5:

We install the plugin as if we were installing it for the first time, after which a message will appear that the plugin directory already exists, and click the "Replace current with sent" button at the bottom

2) Manual ftp update:

Plugins and templates can also be updated by unpacking the archive with the new product version and transferring it via ftp to the plugins or templates directory. The settings will be kept because they are saved in the database and are not deleted when files are deleted. When moving the archive via ftp to the plug-ins and templates directory, choose to overwrite the existing files, thanks to which the product files will be updated.

Please ignore this. This code is required to activate automatic updates or to register for technical support. In some cases, it is also used to gain access to online functionalities, such as a template library in the cloud - in this case, the offer includes information about what additional functionalities are not available.

Other premium features of plugins and themes are available without “activation”. Only versions with the possibility of entering such a key are offered to encourage buyers to buy a more expensive version, hence notifications about the need to activate.

Technical support is available only from the manufacturer through its official communication channels. Licenses with technical support and automatic updates, if not included in the basic package, are only available through the producer's direct distribution channel.

Yes, as long as it is under a GPL license. In that case, please write to us. If it is possible, we will issue an offer with the product on a permanent basis.

After purchase, you are given an individual download link for the product, and the same product can be downloaded up to 10 times a day to prevent abuse.  

This can be done with two free plugins, the first one worth installing is “Disable Admin Notices”
It allows you to hide unnecessary notifications individually. After its installation, a button in the lower right corner will appear on the message: "[Hide notification forever]". After clicking it, the message will not appear again.

The second plugin is “Toogle Admin Notices” which allows you to disable and enable all notifications about updates and activations with one click, as well as other messages. After installation, the word “Toogle Admin Notices” appears in the top bar (menu) of the WordPress admin panel page, which hides and shows all notifications when you click on it.

We recommend that you use both plugins at the same time
1) Some plugins and templates have a function that checks the hosting parameters and WP settings if they are correct. Information on whether such a function is available can be found in the documentation. If the requirements are not met, please fix them before proceeding with the next steps. 
2) Most plugins and templates do not work well with the latest PHP, please change the server version to 7.4 which is stable and try again.
3) Sometimes plugins cause errors by conflicting with something that is installed on the site, most often they are other plugins that are active. You can fix this by disabling the conflicting plug-in, or wait for the problem to be resolved in the next plug-in update, if planned. To find out what is causing the problem, make a backup of the website and database, and disable all other plugins for a while, and enable the default WordPress template, and leave only the plug-in that caused the error. If this helps, you need to turn on the other plugins one by one and check if the site is still working to find the plugin with the conflict.
4) Please try to install it on a completely new WordPress installation to rule out other sources of the problem. As a last resort, you can also try on a different hosting on a new installation to rule out hosting as the source of the problem. If we do not have other hosting, you can use the free local WAMP server: 
5) You can try to search for the error on the internet. Sometimes it happens that a new update is buggy, quite often it happens when there is a new WordPress or Woocommerce update and many plugins are no longer compatible and developers are just fixing the bugs. You can then downgrade WordPress and Woocommerce if you also have it to an older stable version and wait for plugins to be updated.
Problem with uploading the zip file of a plugin or template?
Some plugins and templates may be too large to be uploaded to the previous WP plugins or templates panel for installation or update. In this case, you can always update or install files via FTP. In order to install in WP, if we have a bug, the most common help is to change or add the following PHP parameters in the .htaccess file located in the root directory of the page. This code should be added to the beginning of the file.
php_value max_execution_time = 1600
php_value max_input_vars = 5000
php_value memory_limit = 512M
php_value post_max_size = 128M
php_value upload_max_filesize = 512M
Error like: The Link You Followed Has Expired
This problem is not related to the files we offer, but to the configuration of your server / website. Below is some sample information that may help you solve this problem. In both cases, this applies to plugins as well as templates