Name: Wtyczka WPIDE File Manager Code Editor Premium
SKU: P1535
Price: 10.99 PLN
Availability: InStock

	Name	Price	Add to Cart
	SupportCandy Assign Agent Rules plugin	2,77 $	Add to Cart
Apply Agent Assignment Rules for SupportCandySupportCandy Assign Agent Rules is an enhanced and robust plugin designed to optimize your customer service workflow by adapting it to your distinct needs and goals. This tool automates ticket allocation, quickly and efficiently connects… Show more (+) Apply Agent Assignment Rules for SupportCandySupportCandy Assign Agent Rules is an enhanced and robust plugin designed to optimize your customer service workflow by adapting it to your distinct needs and goals. This tool automates ticket allocation, quickly and efficiently connects customers with the most appropriate agents based on a set of custom rules, enabling faster and more efficient resolution of customer inquiries. With the ability to precisely define ticket allocation rules and criteria, including factors such as department, language and priority, companies can ensure these policies are applied consistently across their support team, increasing the efficiency of their support operations. SupportCandy Assign Agent Rules streamline ticket management, providing a perfect solution for companies looking to improve their customer service services. Key Features An exclusive add-on for SupportCandy, enabling automatic assigning agents to tickets based on user-defined rules. Allows you to create assignment rules that take into account various ticket attributes, such as status, priority, department, product, tags, and custom fields. Offers the function of assigning default agents for tickets that do not meet certain rules. Ensures optimal ticket allocation by matching tickets to agents based on their knowledge and availability. Seamless integration with SupportCandy combined with a simple setup and customization process. Instantly apply changes when customizing rules or reassigning agents to tickets.Benefits of SupportCandy Assign Agent RulesApplying SupportCandy Assign Agent Rules on the WordPress platform offers many benefits. Automate the assignment of tickets to agents using a variety of criteria, streamlining the ticketing process and ensuring the accuracy of ticket delegation. Eliminate wasted time and reduce the risk of manual assignment errors, while prioritizing urgent tickets for quick response. This not only increases customer service efficiency, but also significantly increases customer satisfaction through timely and accurate service. Ultimately, SupportCandy Assign Agent Rules are a reliable and effective tool that is essential for any website owner looking to improve the quality of customer service. Show less (-)
	SupportCandy Reports plugin	2,77 $	Add to Cart
Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Gain comprehensive visibility into your customer service activities and make improvements with ease. Comprehensive selection of reports View a wide range of reports tailored… Show more (+) Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Get a comprehensive view of your customer support activities and make improvements with ease. Comprehensive Report Selection View a wide range of reports tailored to better understand your support activities: Ticket Overview: Monitor ticket flow, noting trends in both creation and resolution. Agent response analysis: Evaluate your agents' response with metrics such as initial response time and average response time. Resolution time analysis: Track the time it takes your team to resolve issues, thereby ensuring efficiency. Interaction Analysis: Understand the average number of interactions required to resolve your requests. Customer Satisfaction: Measure customer satisfaction with survey ratings. Custom Field Analysis: Generate customized reports based on specific custom fields such as category, priority, dropdown and more. Flexible reporting periods Choose from predefined time frames or define your own custom scope to generate reports that meet your needs. Available options include Today, Yesterday, Last 30 Days, This Quarter, and more. Advanced Filtering Options Increase report precision with customizable filters, similar to ticket filters in the ticket list. Customize your reports to show specific categories, such as "Pre-Sales Questions," and save filter settings for future use, ensuring streamlined reporting. Show less (-)
	WPIDE File Manager Code Editor Premium plugin	2,77 $	Add to Cart
Easy file management! Forget about using FTP or cPanel! Use WPIDE File Manager to take full control of your WordPress site's file management. Friendly Design: A fresh, modern user interface that makes it easy to browse and manage files. Strong security: Using the native interface… Show more (+) Easy file management! Forget about using FTP or cPanel! Use WPIDE File Manager to take full control of your WordPress site's file management. Friendly Design: A fresh, modern user interface that makes it easy to browse and manage files. Strong security: Use the native WordPress file system API to perform file operations securely. Bulk Upload: Create files and folders or bulk upload folders directly in your file manager's drop zone. Batch Download: Download one or multiple files and folders at once. The folders will be downloaded as zip files. File Archive: Easily compress or unzip files. If necessary, back up your entire WordPress content folder. Calculate Folder Size: Calculate folder sizes on demand or during loading. Sizes are saved for quicker viewing. Show less (-)