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Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. When event tickets… Show more (+) Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. Once tickets for an event are fully booked, the Waiting List Addon steps in, offering a sophisticated waiting list system. This feature allows interested participants to join the waiting list once tickets are sold out. What makes Waiting List Addon unique is its intelligent booking priority system. This system ensures a fair and efficient process for transferring people from the waiting list to the main participant list. Priority is based on booking order, providing a transparent and orderly way to manage ticket availability. With the Waiting List Addon, you not only manage ticket sales, but also improve the attendee experience by providing clear and fair opportunities to those who initially missed out. This is an essential addition for any event organizer who wants to streamline the ticketing process and improve customer satisfaction. Efficient ticket management for high-demand events User-friendly waitlist system for sold-out events Clear and orderly transfer of waitlisted participants Enhanced attendee experience and satisfaction Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Improve your event management with Elementor FES Builder for MECIntroducing Elementor FES Builder for MEC, a dynamic and flexible solution tailored for WordPress users using a modern event calendar. This plugin revolutionizes event handling by providing a seamless event transfer interface. Users can without… Show more (+) Improve your event management with Elementor FES Builder for MECIntroducing Elementor FES Builder for MEC, a dynamic and flexible solution tailored for WordPress users using a modern event calendar. This plugin revolutionizes event handling by providing a seamless event transfer interface. Users can effortlessly design and launch events on their websites thanks to Elementor's intuitive drag-and-drop features. Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Improve your event management with our Elementor Form Builder add-on. Change the way you manage events on your website with our exclusive Elementor Form Builder add-on. This top-quality tool allows you to design personalized forms tailored to the needs of each event. Customize every aspect of your forms to… Show more (+) Improve your event management with our Elementor Form Builder add-on. Change the way you manage events on your website with our exclusive Elementor Form Builder add-on. This top-quality tool allows you to design personalized forms tailored to the needs of each event. Customize every aspect of your forms to reflect your site's unique style and brand.Key Features of our Elementor add-on: Design custom forms for individual events or apply a universal template for all events. Full control over typography, ensuring that your forms match the aesthetics of your website. Extensive customization options including padding, borders and margins. Choose color schemes that integrate seamlessly with your website design. Flexibility to arrange your forms according to your layout preferences. Our Elementor add-on is the perfect tool for creating event forms that are as unique as the events themselves. Get ready to elevate your event management! Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Apply Agent Assignment Rules for SupportCandySupportCandy Assign Agent Rules is an enhanced and robust plugin designed to optimize your customer service workflow by adapting it to your distinct needs and goals. This tool automates ticket allocation, quickly and efficiently connects… Show more (+) Apply Agent Assignment Rules for SupportCandySupportCandy Assign Agent Rules is an enhanced and robust plugin designed to optimize your customer service workflow by adapting it to your distinct needs and goals. This tool automates ticket allocation, quickly and efficiently connects customers with the most appropriate agents based on a set of custom rules, enabling faster and more efficient resolution of customer inquiries. With the ability to precisely define ticket allocation rules and criteria, including factors such as department, language and priority, companies can ensure these policies are applied consistently across their support team, increasing the efficiency of their support operations. SupportCandy Assign Agent Rules streamline ticket management, providing a perfect solution for companies looking to improve their customer service services. Key Features An exclusive add-on for SupportCandy, enabling automatic assigning agents to tickets based on user-defined rules. Allows you to create assignment rules that take into account various ticket attributes, such as status, priority, department, product, tags, and custom fields. Offers the function of assigning default agents for tickets that do not meet certain rules. Ensures optimal ticket allocation by matching tickets to agents based on their knowledge and availability. Seamless integration with SupportCandy combined with a simple setup and customization process. Instantly apply changes when customizing rules or reassigning agents to tickets.Benefits of SupportCandy Assign Agent RulesApplying SupportCandy Assign Agent Rules on the WordPress platform offers many benefits. Automate the assignment of tickets to agents using a variety of criteria, streamlining the ticketing process and ensuring the accuracy of ticket delegation. Eliminate wasted time and reduce the risk of manual assignment errors, while prioritizing urgent tickets for quick response. This not only increases customer service efficiency, but also significantly increases customer satisfaction through timely and accurate service. Ultimately, SupportCandy Assign Agent Rules are a reliable and effective tool that is essential for any website owner looking to improve the quality of customer service. Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Gain comprehensive visibility into your customer service activities and make improvements with ease. Comprehensive selection of reports View a wide range of reports tailored… Show more (+) Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with the advanced reporting features of SupportCandy Reports. Get a comprehensive view of your customer support activities and make improvements with ease. Comprehensive Report Selection View a wide range of reports tailored to better understand your support activities: Ticket Overview: Monitor ticket flow, noting trends in both creation and resolution. Agent response analysis: Evaluate your agents' response with metrics such as initial response time and average response time. Resolution time analysis: Track the time it takes your team to resolve issues, thereby ensuring efficiency. Interaction Analysis: Understand the average number of interactions required to resolve your requests. Customer Satisfaction: Measure customer satisfaction with survey ratings. Custom Field Analysis: Generate customized reports based on specific custom fields such as category, priority, dropdown and more. Flexible reporting periods Choose from predefined time frames or define your own custom scope to generate reports that meet your needs. Available options include Today, Yesterday, Last 30 Days, This Quarter, and more. Advanced Filtering Options Increase report precision with customizable filters, similar to ticket filters in the ticket list. Customize your reports to show specific categories, such as "Pre-Sales Questions," and save filter settings for future use, ensuring streamlined reporting. Show less (-) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||